↑ New Business Value Proposition & Experience Design, 2013

Design Objective/ Develop enticing experiences to attract new revenue streams from small business operators... Design outputs/ Multiple new value propositions with associated customer experiences and business models. Immersive co-design and presentation spaces. High level service blueprints... Design Outcome/ Senior leadership buy-in and analysis team equipped with compelling vision and evidence-base to develop investment case

← See here for preceding small business operator research

Contributing team: Robert Overend, Alex Cheek, Andrea Fu, Jess Brown, Tim Tompson, Deloitte